Your Canada Benefits
Being part of the global Werfen family, you have access to all the benefits you need to stay physically and financially healthy.
If you have questions, reach out directly to our providers, or contact the Werfen Benefits Team at Benefits.na@werfen.com.
Please refer to your 2026 Canada Benefits Guide and 2026 Sun Life Benefits Booklet for more details.
Who Is Eligible?
- All full-time and part-time employees who are residents of Canada and work a minimum of 20 hours per week are eligible for benefits.
- In addition to enrolling yourself, you may also enrol your eligible dependent(s) in medical, vision, dental, and/or voluntary insurance benefits.
- He/she must be your spouse or your child and a resident of Canada.
- Your child and/or your spouse’s child (excluding foster children) must be under age 21.
- Note, a child who is a full-time student attending an educational institution recognized under the Income Tax Act (Canada) is also considered an eligible dependent until the age of 25 if the child is entirely dependent on you for financial support.
Key Plan Year Dates
- For new hires, most benefits will become effective on your date of hire.
- Benefit elections cannot be changed unless a mid-year qualifying change-in-status event impacts your eligibility. Supporting documentation required.
If you have questions, reach out directly to our providers, or contact the Werfen Benefits Team at Benefits.na@werfen.com.
Your Canada Benefits
Below is an overview of the benefits offered to eligible employees based in Canada.Please refer to your 2026 Canada Benefits Guide and 2026 Sun Life Benefits Booklet for more details.
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Log into your Sun Life account to review your current elections. New members click here!
- Extended Health Plan - Medical, Prescription, Vision
- Lumino's Search Tool lets you compare in-network providers by location and ratings.
- Dental Plan
- Long-Term Disability
- Voluntary Life Insurance (employee, spouse, and/or child)
- Extended Health Plan - Medical, Prescription, Vision
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Canada employees are automatically enrolled in these 100% Company-paid benefits.
- Sun Life
- Basic Life Insurance (employee only)
- Short-Term Disability
- CHUBB
- Basic AD&D Insurance (employee only)
- Critical Illness Insurance
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Prioritize saving for retirement.
- You can save and invest now on a tax-deferred basis with Werfen's RRSP Plan.
- Eligible Canada employees can enrol at any time online or via mobile app.
- Set your payroll-deducted basic contribution amount (make changes when needed).
- Werfen provides a dollar-for-dollar RRSP match (up to 6% of your earnings).
- Maximize the match by setting your basic contribution amount at 6%.
- Keep in mind, your personal RRSP contribution limit is equal to the lesser of either 18% of your prior year earnings or the current tax year's maximum RRSP limit ($33,810)
- Did you know? You can split retirement income by contributing to your spouse's RRSP (this amount counts towards your personal RRSP limit).
- For more tips on retirement savings and investing, click here.
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Review your beneficiary designations.
- Ensure the right people inherit your financial assets (life insurance and RRSP savings).
Werfen's Employee Assistance Program (EAP)
All Canada employees and household family members have FREE access to confidential 24/7 EAP support services through Magellan.
Magellan EAP - Canada Member Portal (employer code: IL )
Magellan EAP - Canada Benefit Summary
- Live assistance to help manage everyday personal and work-related matters such as life changes, mind-body wellness, parenting, tobacco cessation, substance abuse, career growth/continuing education, special needs services, and more.
- Get local verified referrals for childcare, eldercare, and pet care services.
- Meet with licensed professionals for expert financial and legal guidance.
- Access exclusive discounts on brand-name products/services, hotels, amusement parks, fitness centers, movie tickets, and more.
- Virtual short-term counseling* is available to each employee and/or household family member through BetterHelp (up to 3 sessions per person per issue per year). Easily connect with a licensed, board-accredited therapist via text, real-time chat, phone, or video - no insurance required.
- Help your child advocate for their own well-being and build lifelong skills for coping with anxiety using self-guided digital cognitive behavior tools: ThinkHero (ages 6 – 12) and ThinkWarrior (ages 13 – 17).
Magellan EAP - Canada Member Portal (employer code: IL )
Magellan EAP - Canada Benefit Summary
Resources & Support
- 2026 Canada Benefits Guide
- 2026 Sun Life Benefits Booklet
- Sun Life New Member Registration
- Sun Life Welcome Guide
- Add Beneficiaries
- Make a Claim
- Travel Medical & Prescription Drug Card
What is a Qualifying Change-In-Status Event?
Benefit elections cannot be changed until the next Canada Open Enrollment period, unless a qualifying mid-year life event affects your eligibility and the plan permits change.
Eligible change-in-status events include:
Change requests must be submitted within 31 days of the event to the Werfen Benefits Team. Supporting documentation consistent with your qualifying life event may be required.
Werfen will work directly with Sun Life and/or CHUBB to process approved benefit change requests on your behalf. You will be responsible for beneficiary updates, if applicable.
Eligible change-in-status events include:
- Marriage
- Common-law relationship
- Divorce or legal separation
- Birth/adoption of a child
- Death of a dependent (spouse or child)
- Gain or loss of spouse’s coverage
Change requests must be submitted within 31 days of the event to the Werfen Benefits Team. Supporting documentation consistent with your qualifying life event may be required.
Werfen will work directly with Sun Life and/or CHUBB to process approved benefit change requests on your behalf. You will be responsible for beneficiary updates, if applicable.
Canada Provider Contacts
| Plan | Phone Number and Website/Email |
Mobile App |
|
Extended Health Plan - Medical, Prescription, Vision
Sun Life |
1-800-361-6212
www.mysunlife.ca |
|
|
Dental
Sun Life |
1-800-361-6212
www.mysunlife.ca |
|
|
Short-Term & Long-Term Disability
Sun Life |
1-800-361-6212
www.mysunlife.ca |
|
|
Life Insurance (Basic & Voluntary)
Sun Life |
1-800-361-6212
www.mysunlife.ca |
|
|
Basic AD&D Insurance
CHUBB |
1-800-532-4822
canadaclaims@chubb.com |
|
|
Critical Illness Insurance
CHUBB |
1-800-532-4822
canadaclaims@chubb.com |
|
|
Employee Assistance Program (EAP)
Magellan |
1-800-523-5668 Magellan EAP - Canada Member Portal (employer code: IL) |
|
|
Werfen RRSP Retirement Plan
Sun Life |
1-800-361-6212 www.mysunlife.ca |
|
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